Hi Hilary,
Just wanted to say how impressed I was with the whole experience starting with your agency to the resort and back. Top notch! While it was extremely unfortunate that the wedding didn't play out as planned, all of us I think undoubtedly had a great time. For most of us it was our first time to Jamaica and I think I speak for all in that Beaches Resort Negril was far above expectations.
Your description of how things would proceed to the resort after arriving in Jamaica was accurate. Friendly Sandals employees met us in the Sandals lounge and we were off to the resort soon after. At the resort, I was met with cool towels, a nice mixed drink Jamaican style and again a very friendly staff. Oneal took care of me and I had my doubts at first when he said he had looked after my requests and set me up with a VIP room. He wasn't wrong! And thank you for submitting my requests ahead of time. Room was great, view was great, food was great, staff was great. For a beach lover like me, I was amazed with how warm the ocean was. Incredible! And the water related activities go with out saying.
Great place, great weather, great time, great friends! I was not disappointed in really any aspect and that is unusal for me to say. So ya done good! Job well done! Can't wait to go back to JA! And if it helps, I didn't encounter any of the negatives reported on some reviews of the the place on tripadvisor.com.
In conclusion, I had a great time and would definitely recommend your ageny as well as Beaches to anyone interested in going to Jamaica. I'm looking forward to writing an equally laudable review for Beaches when I receive their interent questionaire from Beaches.
Thanks again for the outstanding vacation!
Jim
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